On a more positive note, it did give me time today (while Norton was doing all it's scanning and updating) to focus on my family. I actually noticed my oldest two (5 & 2 yr. old) playing nicely together... I could hear giggles and laughter coming from upstairs. They were playing with their Backyardigans and stuffed animals. So frequently all I notice is the yelling, screaming, and crying that this was a nice change of pace to see them getting along. Did it last- well of course not, but it was amazing to see for that short period of time and knowing that they can actually get along... when they want to.